TL TALKS GLOBAL: Social Responsibility Applied

Our new reality has opened our eyes to the need of social responsibility worldwide. This weeks’ TL Talks will examine how together, we can make this a permanent and lasting change. Much has been said about how our less intense pace of life due to the pandemic, has resulted in benefits for both our families and community around the world. Experts predict the return of “slow travel” with longer trips and a greater connection and respect for the fragility of our planet Earth. We are honored to have guests from around the world who are experts in hotel, tourism and communications to discuss Social Responsibility Applied. 

Liz Biden: Founder The Royal Portfolio (South Africa)
Cindy Novotny: Founder Master Connection Associates (USA)
Cristiana Arcangeli: Presenter, Entrepreneur & CEO Beauty’in (Brazil)
Tiffany Dowd: Founder & President Luxe Social Media (USA)


Liz Biden

Liz Biden, the founder of The Royal Portfolio, a luxury South African hotel group,  oversees some of the continent’s most beloved boutique properties, including a safari accommodation in Kruger National Park and an elegant farm in Cape Winelands. Liz often says she doesn’t consider what she does as work – hotels are her life. Her career in the world of hospitality only started when she turned 50 and sold her fashion business. After a few days as a retiree, she suggested to her husband to transform the family’s vacation homes into luxury private hotels. Today, the Royal Portfolio boasts some of the world’s most coveted, sought after locations; The Birkenhead House by the beach in Hermanus, Royal Malewane & The Farmstead set in Kruger National Park, La Residence on a 30 acre ranch Franschhoek and The Silo in Cape Town.

Cindy Novotny

Founder of Master Connection Associates, Cindy Novotny is an international icon in the hospitality industry. Her specialties are leadership, sales and customer service excellence.  A ‘Radical Mentor’ for many, Cindy’s straightforward, no-nonsense approach and expertise led to a Board of Directors position with The Miss America Foundation. She is recognized by the Association for Talent Development , as one of the nine most powerful, innovative and passionate speakers in the industry. In 2019 the HSMAI awarded Cindy the Lifetime Achievement Award  in Hospitality for her exemplary contribution to the industry.  Cindy’s charisma and humor, combined with in-depth knowledge, bring an audience alive with reality-based skills and cutting-edge training technology, she is also the author of  ‘LIVING WITH NO BALANCE…And Loving It’.

Cristiana Arcangeli

Cristiana Arcangeli is a businesswoman, lecturer, presenter, beauty consultant and multimedia star, who has been working in the beauty, wellness and functional foods segment for many years. She is well known by Brazilians for being one of the highlights of the program Shark Tank Brazil. Founder of the companies Phytoervas, Phyta, PH — Arcangeli and Éh, and is CEO in Beauty’in and partner of the Phenix Investment Fund. Cristiana is also an advisor to Endeavor, director of the CJE (Young Entrepreneurs Committee) of FIESP and has three books published and two daily bulletins in the program Manual on Radio Alpha FM. Her beauty, fashion, health and wellness blog is one of the most accessed by women, but she also lectures on entrepreneurship, women’s empowerment, innovation and beauty all over Brazil and beyond. The entrepreneur still occupies the chair 21 of the Brazilian Academy of Marketing and has already been recognized with 24 awards, among them Women More Influential in the Country, Personality of the year by the Government of the State of São Paulo and Prix Veuve Clicquot de la Femme d’Affaires.

Tiffany Dowd

Tiffany Dowd is a global luxury hotel expert and the Founder & President of Luxe Social Media and Luxe Tiffany. She has been recognized as “The Influencer” by Boston Magazine and one of the Top 25 Most Influential People in Luxury Digital to follow by Verb Brands. She is also an internationally recognized social media influencer for luxury travel known as Luxe Tiffany (@LuxeTiffany) and has been featured as one of Top Luxury Travel Instagram accounts to follow by Travel + Leisure and InStyle magazines. Since 2009, Tiffany has owned Luxe Social Media specializing in online communications and social media marketing management for an exclusive group of luxury hotels, destinations, celebrities, real estate and lifestyle brands. She is a freelance journalist having contributed to USA Today, U.S. News & World Report, Signature Luxury Travel & Style and frequently quoted in leading publications such as Forbes and the Wall Street Journal. She holds a Master of Science degree in Business & Economics Journalism from Boston University’s College of Communication and a Bachelor of Arts in Broadcast Journalism from the University of Southern California’s Annenberg School for Communications and Journalism. When not traveling the world, she lives outside of Boston with her husband, J.B. and rescues cats!
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